All of our technicians are factory trained. In addition to original certifications each technician is required to participate in continuing education courses. This means that your technician has the latest tools available to complete your repair in the shortest amount of time, all backed by the major manufacturers.
PAL Office will custom build a service agreement to meet your needs and budget. Our flexibility allows your company to meet budgetary restraints while still retaining much needed regular maintenance. Remember, copiers and printers are among the only products where over time you do really get the benefit of an extended service plan.
Pal Office has a line of aftermarket toners designed to keep your printers operating at or above manufacturer's specs. These are not your average refilled cartridges available on the internet, that will leak and cause other service problems. (Possibly voiding your service agreement or warranty.) Our line of cartridges are newly manufactured in plants in the US and filled to OEM levels or above. Giving you better than OEM quality for less than original pricing. Our line will not void your manufacturers warranty. All of our cartridges come with PAL's included service guarantee. If your cartridge fails to operate properly one of our technicians will service the machine, including a free cleaning!